Florida House of Representatives – Tallahassee, FL
January 2017 – Present
Manage operation of the Representative’s district office, schedule, travel arrangements and expense accounts.
Manage constituent inquiries and casework while serving as a liaison between the Representative and constituents of the Legislative District.
Facilitate and coordinate communication between the Representative, legislators, state officials, staff, agency personnel, stakeholders and constituents in the development and advancement of legislation.
Identify, monitor and respond to district specific issues.
Supervise, as delegated by the member, independent interns and volunteers.
Florida Department of Health – Tallahassee, FL
March 2011 – December 2016
Senior Network Systems Analyst
Install, configure and maintain secure WAN, LAN and WLAN networking systems with respective/efficient IP allocation and wireless coverage utilizing Cisco, Aruba Networks, Dell and Fortinet equipment within headquarter, branch and remote locations throughout the state of Florida.
Provide secure wireless data connectivity for mobile devices (i.e.: Laptops, iPhone, iPad and Android Tablets) via in-house Wi-Fi, Remote Access Points (RAPs) and cellular 3G/4G networks.
Assist in configuring and deploying Nortel and Avaya VOIP systems/handsets over WLANs, WANs, LANs and Remote Access Points (RAPs).
Serve as liaison for Apple devices within a mobile workgroup.
Gadsden County Board of County Commissioners – Quincy, FL
April 2010 – March 2011
IT Specialist & CMS Administrator
Managed projects which implement PC based, audio/visual presentation equipment in conference rooms.
Initiated and conducted project to deploy use of mobile devices (i.e.: iPhone/iPad) within enterprise.
Responded to daily technical support emails, calls and requests by both onsite and remote means.
Utilized Microsoft Active Directory and Domain Group Policy to manage user accounts and PCs.
Maintained website via web-based Content Management System (CMS).
The Zimmerman Agency – Tallahassee, FL
August 2009 – April 2010
Junior Digital Producer/Project Manager
Conducted resource and requirement gathering meetings with client, technical/creative director and business development staff.
Facilitated communication between clients, 3rd party vendors, freelancers and internal staff.
Prepared project scopes, proposals, budgets, purchase orders, invoices.
Contributed to the overall management of office staff and environment.