There are certain objectives that I must fulfill before the end of this project. Some objectives include improving customer service skills, organization skills and management skills. These skills aren’t exclusive to the IT field but they can be vital.
I seem to gain improvements upon my customer service skills by having to interact with merchants and dealers from where I purchase or get more information about the something I am about to purchase. For example speaking correct English, LISTENING keenly and other small things like spelling out unfamiliar words/emails and initiating conversations.
Improving upon my organizational skills has to deal with how I keep up with certain articles (such as different forms & papers) and how I plan out certain events. For instance when I set up times to meet with people to show us a demo of products, I have to make sure that most of the people in the IT department have clear schedules before I decide to schedule an event/function.
Also you could say this is where my management skills come in to factor. An example would be when the representative arrives I should have proper places for them to set up and proper technology already in place so that the demonstrating process goes well as we both intend it to.
In conclusion, these several goals and objectives that I must fulfill as I say may not be exclusive to the IT field but there are extremely vital and should be something that every IT student learns before being exposed to the “Real World”. By being exposed to it first relieves the level of stress for the entering employee and this could possibly eliminate training in these areas.